Delivery Information
At runwayscoutshop.com, we strive to get your orders to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping process.
Shipping Options & Delivery Times
We offer several shipping methods to meet your needs:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
- Priority Shipping: Next business day (when ordered before cutoff time)
Order Processing
- Orders placed before 12 PM EST are typically processed same day
- Weekends and holidays may extend processing times
- You’ll receive tracking information via email once your order ships
Domestic Shipping
- Most orders arrive within 3-7 business days
- Free standard shipping on orders over $75
- Tracking included with all shipments
International Shipping
Available to select countries with:
- Delivery times varying by destination (typically 7-14 business days)
- Customs fees and import taxes may apply (customer responsibility)
- Shipping costs calculated at checkout
Order Tracking
- Track your package using the link in your shipping confirmation email
- Contact us if your tracking shows no movement after 5 business days
Shipping Restrictions
Some items may have special shipping requirements due to:
- Size or weight restrictions
- Fragile nature
- International regulations
Delivery Issues
For any delivery problems:
- Check tracking information first
- Contact carrier if package shows delivered but not received
- Report damaged packages within 48 hours of delivery
Address Changes
Please double-check your shipping address at checkout as we cannot modify it once your order is processed.
For the most current shipping information, please visit our Help Center at runwayscoutshop.com.